Privacy Policy

1. Introduction

Jamun Labz FZC ("Jamun Labz," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, or interact with us regarding our consulting and technology services.

Jamun Labz FZC is a company registered in the Sharjah Publishing City Free Zone, United Arab Emirates.

This policy applies to our website, www.jamunlabz.com, and to personal information collected through website-related inquiries and business communications.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Information You Provide

• Name and professional contact details
• Company name and job title
• Email address and telephone number
• Information submitted through contact or consultation forms
• Business requirements and information voluntarily shared in communications
• Other information you choose to provide when contacting us

Information Collected Automatically

When you visit our website, certain technical information may be collected by our website hosting provider or enabled website technologies, including:

• IP address
• Browser and device information
• Pages visited and general website activity
• Date and time of access
• Cookies and similar technical identifiers, where applicable

We collect only the information relevant to the purposes described in this policy.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and consultation requests
• Communicate about our services
• Understand prospective clients' business requirements
• Prepare proposals and coordinate business discussions
• Maintain professional relationships
• Operate, maintain, and improve our website
• Protect our website and systems against unauthorized activity
• Meet applicable legal, regulatory, and administrative obligations

Where required by applicable law, we will obtain consent before using personal information for purposes that require it, including certain marketing communications.

4. Legal Basis for Processing

We process personal information in accordance with applicable data protection requirements, including the UAE Federal Personal Data Protection Law where applicable.

Depending on the circumstances and the relevant law, processing may be based on consent, contractual necessity, compliance with legal obligations, or another legally permitted basis.

Where consent is required, individuals may withdraw it through the contact details provided in this policy, subject to applicable legal requirements.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies necessary for website functionality, security, and performance.

If analytics, marketing, or other optional tracking technologies are enabled, we will provide appropriate information and consent choices where required by applicable law.

Visitors may also manage certain cookie preferences through their browser settings.

Further details may be provided through a cookie notice or a separate Cookie Policy where appropriate.

6. Sharing of Personal Information

We do not sell personal information to third parties.

We may share relevant information with trusted service providers who assist with website hosting, business communications, information technology, or other operational services.

Information may also be disclosed:

• When necessary to provide requested services
• To professional advisers where appropriate
• To comply with applicable laws or lawful requests
• To protect our legal rights, systems, and business operations

Where applicable, we seek to ensure that third parties handling personal information are subject to appropriate confidentiality and data protection obligations.

7. International Data Transfers

Jamun Labz is based in the United Arab Emirates and may interact with clients, consultants, and service providers located in other countries.

Where personal information is transferred or accessed internationally, we take steps appropriate to the nature of the information and applicable legal requirements.

Such transfers may be subject to contractual safeguards or other legally recognized transfer mechanisms where required.

8. Data Security

We recognize the importance of protecting personal information against unauthorized access, disclosure, alteration, or loss.

We use administrative, technical, and organizational safeguards appropriate to the information we handle and the nature of our operations.

However, no website, electronic communication, or information storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including relevant business, contractual, and legal requirements.

Retention periods may vary depending on the nature of the information, the purpose of processing, and applicable obligations.

When information is no longer required, we take appropriate steps to delete, anonymize, or otherwise securely dispose of it, subject to legal and operational requirements.

10. Your Privacy Rights

Depending on applicable law and the circumstances of processing, individuals may have rights relating to their personal information, including the right to:

• Request information about personal data processing
• Request access to personal information
• Request correction of inaccurate or incomplete information
• Request deletion where legally applicable
• Request restriction or cessation of certain processing
• Withdraw consent where processing relies on consent
• Raise concerns or complaints regarding personal data handling

Requests may be subject to verification and applicable legal exceptions.

To exercise a privacy right, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to external websites, technology platforms, or third-party services.

Jamun Labz does not control the privacy practices of these external websites.

Visitors are encouraged to review the privacy policies of third-party websites before providing personal information.

12. Children's Privacy

Our website and consulting services are intended for business and professional audiences and are not directed toward children.

We do not intentionally solicit personal information from children through our website.

If we become aware that personal information has been collected from a child in circumstances requiring parental authorization, we will take appropriate steps in accordance with applicable law.

13. Consulting Engagements and Client Information

During consulting engagements, Jamun Labz may receive or access information relating to clients' business systems, employees, customers, suppliers, and operations.

The handling of such information may also be governed by applicable consulting agreements, confidentiality obligations, data processing arrangements, and client instructions.

Where Jamun Labz processes personal information on behalf of a client, the relevant contractual and legal responsibilities will apply.

This Privacy Policy does not replace the confidentiality, security, or data protection terms established under individual client engagements.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business operations, applicable laws, or data handling practices.

The latest version will be published on this page with an updated revision date.

Where required by law, we will provide additional notice of material changes.

15. Contact Information

For questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, please contact:

See also our Terms of Use.